Pay Your Bill

Bill Pay Notice!

RIA has imaging centers in Maryland and Virginia. We are not affiliated with practices in Colorado, Florida, or elsewhere with similar names.

Online Bill Pay Provided by Sage

Our online Bill Pay feature utilizes Sage Payment Solutions credit card processing. A Sage account is not required to process your payment.

When you make a payment using Sage your credit card information will not be stored by Radiology Imaging Associates. All credit card processing is handled through Sage Payment Solutions.

To get started, fill in the information below which matches the information provided on your billing statement. Please place your Account number in the memo field on the Bill Pay page. Please note processing of online payments may take 3-4 days before payment is posted.

For online Bill Pay questions please call (301) 856-6718, and press 3

Note: Asterick ( * ) denotes a ‘Required Field’

For exams performed before September 1st, 2017 please complete fields here and submit.

Please place your Account number in the memo field on the Bill Pay page.

In what State did you receive services?: *

Payment Amount: *

For exams performed on or after September 1st, 2017 please complete fields here and submit.

Please place your Account number in the memo field on the Bill Pay page. 

In what State did you receive services?: *

Payment Amount: *

RIA Billing and Insurance Information

Call 877-504-9729 for additional inquiries

Important Forms

Insurance Plans

At RIA, we participate with almost all local and national insurance plans. However you should understand whether your insurance has limits on the doctors you can see, or the services you can receive.

If you provide complete and accurate information about your insurance, we will submit claims to your insurance carrier and receive payments for services. Depending on your insurance coverage, you may be responsible for     co-payments, co-insurance, or other deductible amounts. Most insurance plans allow the radiology provider to assist with the pre-authorization process.

To view a listing for most of the primary insurance plans we accept in Maryland and Virginia, please click on insurance chart link below.  We may also participate with smaller insurance plans that are not listed. Please contact our centralized scheduling department for assistance at 1-877-504-9729 for any questions you may have with your particular insurance plan.

Please note that when searching the Internet to determine if RIA participates with a particular insurance company, our name may be listed differently or under a different service with the insurance company versus the information you enter for your search. If you cannot confirm our participation with an insurance company, please contact our centralized scheduling department for assistance.

RIA’s Customer Service and Billing

Phone Bill Payment:

(301) 856-6718, and press 3 for Customer Service

Our Customer Service and Billing departments are available Monday through Friday, from 7:30 am to 5:30 pm to help answer any insurance or billing questions, or to assist with payment arrangements.

On-line Secure Bill Payment:

  1. Your myRIAexam account
  2. Via our online bill payment link

Questions regarding a statement?

  • If you have any insurance or billing questions, please select one of following options specific to your insurance type to reach a Customer Service advocate.  Dial 301-856-6718, then dial “1” at the prompt, and then enter the extension number.
    • If you have Carefirst Federal insurance – ext. 637
    • For all other Carefirst products – ext. 636
    • For Anthem or Tricare insurance – ext. 635
    • For Medicare – ext. 621
    • For Aetna – ext. 655
    • For Cigna, First Health or PHCS – ext. 659
    • If you have Kaiser or a Medical Assistance insurance – ext. 665
    • If you have United Health Care insurance – ext. 634
    • For all other insurance questions, please dial the main number, 301-856-6718, and press 3 for customer service, then press 1.

COVID-19 Update

The Governors of Maryland and Virginia have closed all non-essential businesses during the COVID-19 pandemic. Radiology centers have been classified as essential services. 

The health, well-being, and safety of our patients and staff is our top priority. We are committed to helping stop the spread of COVID-19. We have taken steps to continue providing only critical service required to meet the needs of the community.  After very careful consideration we have decided to reschedule all non-urgent imaging appointments as well as consolidate our services by adjusting hours and center openings. To protect everyone, we are closely following the guidance of local, national and global health authorities – including the CDC – in addressing current challenges. As circumstances continue to change, we will keep you informed.

As the situation continues to develop in our community, we want to maintain our ability to provide quality service while safeguarding the health and safety of our patients and staff. We realize these are tenuous times and we are actively monitoring the ongoing situation and following the latest available CDC guidelines. In an effort to limit the risk of exposure for our patients and our employees who may be in high-risk categories, we are asking that you:

Please do not go to a Fairfax Radiology Center/Radiology Imaging Associates location if ANY of the following apply:

    1. You have cough, fever, or shortness of breath
    2. You have traveled by airplane or to New York City in the past 14 days or less
    3. You have had contact with a person who has tested positive for COVID-19 or who is undergoing a test (results pending) for COVID-19.

Instead, please contact your physician for instructions. Patients may call to reschedule their appointment once they are symptom and fever-free for a minimum of 24 hours without the use of medication.

Trusted and Credible Resources for Coronavirus COVID-19 Updates:

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