Patient Reviews

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Below are actual comments (kept anonymous) provided by RIA patients, who let us know about their imaging appointment. We inquire about every patient experience, so that we understand how we are doing, and where we can make improvements. It’s important for us to get this feedback, so that we can strive to provide the best patient experience possible, for every patient, every appointment, every day, at every location!

Rating
5 Stars

18 Reviews | Average Rating: 5

5 Stars

Staff was professional and friendly. They made me feel very comfortable. Great facility.
5 Stars

Wow!!! Such great impressive service and care here. I appreciate all the precautions being taken. Huge shout out to the ultrasound tech Karen, who was beyond awesome!!!!
5 Stars

Everytime I've used this facility the service has been outstanding, especially the techs. On my last visit I had a CT scan both techs were outstanding explaining everything and making sure I was at ease with the procedure which I have had many times but they didn't know that.
5 Stars

My 19 month old son had an ultra sound done and was fussy. The staff was very helpful and understanding of the situation. Defiantly recommend visiting this location. The front desk was also very friendly and professional.
5 Stars

I visited the Waldorf location and as always the staff was professional and courteous. What was impressive was the organized manner they handled social distancing of their patients.
5 Stars

I had a mammogram at the landsdown office last week. The two ladies who helped me- Mojgan Talakoubhn and Sara Rashid - were very kind and made me feel very comfortable. They are both very great people and I really appreciate them.
5 Stars

I had to have a follow-up mammogram/ultrasound and went to this location because the closer location would be 2 weeks. I faxed my script to RIA and the script I received from my doctor was not correct. I tried to get my doctor's office (front desk) to correct it but they wouldn't. The young lady at RIA even called and my dr office still would not change it. The young lady (Lissette) told me to just come in don't worry about it. It was already stressful having a call back! Lissette called me back later that day to tell me that she called my doctor's office back and spoke to my doctor to get the correct script. So grateful for her!!! To me, that was above and beyond. I do like this location and the staff is always nice and professional. God bless and thanks for being a blessing!
5 Stars

I was soooo nervous coming in to take my exam. I wasn't sure what to expect. From the moment I got in, I was greeted and spoke to with such kind and caring words. I instantly started feeling relief from my anxiety. Once I got in the back, Tracy and Tammy were nothing short of AMAZING! very comforting and they just made me feel so relaxed and it uplifted my spirits. I thanked them so much for making me feel at ease.
5 Stars

Was there for a thyroid biopsy and the staff was very professional and caring. The nurse assisting with my procedure explained everything that would occur in detail, which helped put me at ease. The doctor was very professional and answered all questions thoroughly.
5 Stars

My most recent experience with my mammogram at RIA/Sterling was wonderful. I don't recall the name of the woman who did my mammogram, but she was terrific and I thanked her for her expertise. I was concerned about a frozen shoulder that hadn't healed 100% so she was extra careful with me. I have minimal pain in my bad shoulder from this mammogram. I'm glad that I keep choosing this group and location for this annual procedure.
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